7 Questions to Ask HVAC Companies


hvacIn the hottest days of the summer or the coldest days of the winter, finding the right HVAC company can be difficult for residents.

While the first impulse is to head to the Internet to search for recommendations, the results can be quite overwhelming.

Dean Perez, Production Manager of TLC Services suggests customers shop around for the most reputable, reliable, trained and honest company and ask these seven questions of any HVAC companies that you are considering.

1. Does this HVAC Company have a guarantee?

Any HVAC Company without any guarantee should immediately wave a red flag. If the company does promise a guarantee, ask what the stipulations are.

2. Does this HVAC Company offer a warranty on their service workmanship?

Any reputable HVAC Company will offer a warranty on their services and repairs. Be wary of HVAC companies who offer a warranty of less than a year and be sure parts AND labor are included.

3. What Licenses, Insurances, Certifications, or Awards does this HVAC Company have?

The last thing you want is the cheapest bid if it means a non-licensed, uninsured, or unqualified HVAC company will be touching the systems that heat or cool your home. Look up any Licensed and Insured HVAC company you are considering against the BBB and Customer Review Websites such as Angie’s List.

4. Is this HVAC Company available for emergencies 24/7?

Emergencies happen. You want to know the HVAC Company you choose will be there for you no matter the time day or night. No one wants to be searching the web for a good company at 3 a.m. Ask if they have automated or personal customer service after hours.

5. Does this HVAC Company offer a service agreement?

A reliable HVAC company will strive to ensure their customers have the lowest utility bills and the fewest breakdowns possible by offering a service agreement. Don’t be fooled by HVAC companies that offer two yearly inspections in their agreement, a reputable company will offer a minimum of one tune-up a year. If you are looking for a reliable HVAC company check here and get expert advise on HVAC systems.

6. Does this HVAC Company offer Same Day Service?

The typical customer will experience the HVAC industry when they are in need of service as soon as possible. If you are researching companies, you will want to make sure the HVAC company you choose has enough trained and certified technicians to be able to provide you with same day service when you are in need.

7. What Other Services Does This HVAC Company Offer?

You will regret hiring the handyman who says he can tune-up your system, mow your lawn and change your oil. This is typical of a jack-of-all-trades, master of none. You want reliable service, especially if you are replacing your unit. Think of it this way: “Will this HVAC Company be around for the life of my equipment?” If the answer is no or maybe, just remember the warranty they provide and their promise of service will end with their company.

For more information about how to identify a good HVAC Contractor, please visit the National Comfort Institute’s Blog at: http://www.comfortinstitute.org/special-reports/identify-good-contractor.html

TLC Services is proud to perform all of your home needs with one convenient call. If you have concerns or questions regarding your HVAC system, Heat Pump, Furnace, Boiler, AC Unit, Plumbing, Electrical, Generator, Indoor Air Quality or Geothermal needs, you can rest assured our Technicians are not only NATE Certified, but will be prompt, courteous, honest and clean. We service all of Northern Virginia and the Piedmont Areas, offering all residents Same day and 24/7 Emergency Service. For more information, call 571-386-2779 or go to: http://tlcworksforme.com/.

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